Last updated: June 6th 2024
1. Introduction
Welcome to Nephi Belize Tours (https://www.nephibelizetours.bz). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines our data processing practices and your rights under the General Data Protection Regulation (GDPR) and other applicable laws.
2. Information We Collect
a. Information You Provide to Us:
- Inquiry Submissions: When you submit an inquiry through our forms, we collect details such as your name, email address, phone number, and any other information you provide.
- Email, phone and instant messaging interactions: When you contact us via email, phone, or instant messaging, we collect the information you provide during these interactions, which may include your name, email address, phone number, and any other details relevant to your inquiry or service request.
b. Information Collected Automatically:
- Google Analytics: We use Google Analytics to gather data about your interactions with our website, including IP address, browser type, referring/exit pages, and timestamps of visits.
- Inquiry Submissions: When you submit information through our inquiry forms, we may collect additional data such as IP address and timestamp of form submissions.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide us with personal data via inquiry forms, email, phone, instant messaging interactions, or tour guide services.
- Legitimate Interests: For improving our website, responding to inquiries, and managing our tour guide services.
4. How We Use Your Information
We use the information we collect for various purposes:
- To Improve Our Website: Analyzing usage data to enhance the functionality and user experience of our site.
- To Respond to Inquiries: Using your contact information to respond to questions or requests submitted through our forms.
- To provide tour guide services: We collect and use customer information to provide our services and enhance your experience. This includes processing your data to fulfill bookings, communicate with you about your travel plans, and provide customer support.
5. Sharing and Disclosure of Information
We do not share, sell, rent, or trade your personal information with third parties. All collected information is used solely for the purposes outlined in this Privacy Policy.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is entirely secure.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Restriction: Request restriction of processing your personal data.
- Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: Object to the processing of your data under certain circumstances.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided below.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
10. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that any such transfers comply with applicable data protection laws and provide adequate safeguards.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.
12. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
13. Display of Reviews
Our website uses a plugin to display reviews from TripAdvisor. By using our site, you acknowledge and agree that these reviews are sourced from TripAdvisor and displayed for your convenience.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
15. Additional Disclosures for European Residents
If you are a resident of the European Economic Area (EEA), you have additional rights under the GDPR. You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable laws.
16. Additional Disclosures for Canadian Residents
If you are a resident of Canada, you have the right to request access to your personal data and information about our data handling practices. You may also request correction of inaccuracies in your personal data.
17. Additional Disclosures for California Residents
If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal data we collect, the right to request deletion of your personal data, and the right to opt-out of the sale of your personal data (which we do not do).
18. Additional Disclosures for Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nevada, New Jersey, Ohio, Oregon, Tennessee, Texas, Utah, and Virginia Residents
Residents of these states may have specific privacy rights under state laws. These rights may include the right to access, correct, delete, and restrict the processing of your personal data. You may also have the right to data portability and the right to opt-out of the sale of your personal data (which we do not do).
To exercise these rights, please contact us using the information provided below.
19. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: